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ORDER PROCESSING
Please allow 1-5 days to process your order. Expect an email within timeframe to let you
know your order is on the way!

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

Delivery Costs/Charges are Priced on Weight with Delivery Charges Starting at:

ECONOMY SHIPPING
Orders are generally shipped within our timeframe.
$3.99 Local delivery 4-8 business days, Coverage UNITED STATES ONLY

STANDARD SHIPPING                                                                                                                      Orders are generally shipped within our timeframe.                                                                          $4.75 Local delivery 2-5 business days, International delivery 10-30 business days, Coverage WORLDWIDE                            

INTERNATIONAL SHIPPING:
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. RockToonz is not responsible for these
charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at backstagepassrocknews@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at backstagepassrocknewssupport@gmail.com.